Privacy Policy

Privacy Policy

Updated: May 23, 2024

Privacy Policy

Who is Zeestr?

Zeestr provides software and services that help nonprofits, individuals, and organizations more effectively raise funds for 501(c)3 certified organizations and engage with their constituents through our main software and services funding platform tool (“ZeestrFUNDr”). We merely provide a technology platform to allow Beneficiaries to connect with Donors. The existence of the Site or Services is not a solicitation of donations.

Privacy Policy

Zeestr, LLC (“Zeestr,” “we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you (a) visit our websites including [www.zeestr.com], and our social media pages (collectively, the “Site”), and (b) when you use our online products and services including but not limited to branded portals (“Services”). If you do not see something on this page, please also reference our Terms of Use.

Please read this Policy carefully. By using the Site and Services offered by Zeestr, you are acknowledging that you have agreed to our Terms of Use and that you have read and understand this Policy including our use of cookies and similar technologies. By visiting the Site, submitting information via the Site or Services, making a donation, or using any of our products or services, you acknowledge that you accept the practices and policies outlined in this Policy and consent to having your data transferred to and/or processed in the United States. If you do not agree to this Policy, do not use the Site or Services.

It is important to note that not all aspects of this Policy may apply to you, depending on the types of interactions you have with us and the categories of personal information that we collect from you. Those activities will determine which of the following applies to you and your personal information.

We reserve the right to make changes to this Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Policy. Any changes or modifications will be effective immediately upon posting the updated Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Collection of Information

Utilizing the Site does not require an account or a used ID in order to visit or donate. When we ask for information, we will not require users to provide more information than we believe is reasonably necessary to participate in the activity. Depending on the use of the Site, we may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping or mailing address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you (a) take action (donate, apply, make a matching donation, create a Fundraising page), (b) register with the Site, or (c) choose to participate in various activities related to the Site, such as online chat and message boards and subscription to newsletters and promotional emails. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our third-payment processor. We currently use Stripe as our third-party payment processor. You’re encouraged to review Stripe’s privacy policy and contact Stripe directly for responses to your questions.

Campaign & Matching Donations Identity Verification

In order to create a Campaign, make a Matching Donation, or participate in a third-party activity, you may be required to verify the identity of the entity. You may need to provide verification information, such as legal name, business name, business tax, non-profit status, and date of birth.

Site Data Collection

1. Your login and password details for Campaigns and for administrative access to backend dashboards and Beneficiary portals.
2. Communications you send to contact us, via support desk or direct contact via email.
3. Information you submit on the Site in the form of comments, discussions, messages to other users or emails you send via the Site; and the email address associated with your mail or Facebook account, if you choose to sign up for an account using your Facebook credentials. In the event of registration with social media, we will also request permission to access your name, profile picture, and field list which are governed by the privacy policy of that social media platform. We will never post anything to your Facebook, Twitter, or other third-party social accounts, without an opt-in with your permission.

Information That is Passively or Automatically Collected

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site, via utilization of Google Analytics. To opt-out of Google Analytics tracking, go here.

Facebook Permissions

The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data From Social Networks

User information from social networking sites, such as Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Cookies and Other Electronic Technologies

Cookies are small pieces of information that are issued to your computer or mobile device when you visit a website and which store and sometimes track information about your use of the Site or Services. We use cookies to help recognize you as a repeat visitor, to improve the quality of our Site and Services, and to enhance your overall experience. Zeestr sets some of the cookies used on the Site, and others are set by the third parties Zeestr utilizes to operate, such as Google Analytics, Stripe, GiveWP, etc.

Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

We utilize the information we collect on the Site in a manner consistent with this Policy. Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Publicly display Donations (unless the user chooses to remain anonymous when making the online donation) and share the information with the Beneficiary of your Donation so that they may identify you as a Donor
• Administer sweepstakes, promotions, and contests
• Assist law enforcement and respond to subpoenas
• Compile anonymous statistical data and analysis for use internally or with third parties
• Create and manage your account
• Email you regarding your account, donation, or order
• To notify the creator of a Campaign that you have supported their Campaign to which you have made a Donation or otherwise supported via GiveCampus (even if you have asked that your name not be publicly displayed)
• To provide reporting to Clients (non-profits or organizations) utilizing the Site
• Ensure your account is secure
• Identify you when you login to your account
• Enable user-to-user communications
• Generate a personal profile about you to make future visits to the Site more personalized
• Increase the efficiency and operation of the Site
• Monitor and analyze usage and trends to improve your experience with the Site
• Notify you of updates to the Site
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Process payments and refunds
• Request feedback and contact you about your use of the Site
• Resolve disputes and troubleshoot problems
• Respond to product and customer service requests
• Send you a newsletter

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

California Users

The California Consumer Privacy Act (“CCPA”) allows California residents to make certain requests regarding their personal information. Specifically, you have the right to ask us to:

1. Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.
2. Provide you access to and/or a copy of certain personal information we hold about you.
3. Delete certain personal information we have about you.
4. Provide you with information about the financial incentives that we offer to you, if any.

As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our Services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request. If you would like further information regarding your legal rights or would like to exercise any of them, please email support@zeestr.com.

Right to Delete

You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:

• Complete your transaction
• Provide you a good or service
• Perform a contract between us and you
• Protect your security and prosecute those responsible for breaching it
• Fix our system in the case of a bug
• Comply with a legal obligation
• Make other internal and lawful uses of the information that are compatible with the context in which you provided it

Other Rights

You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.

Exercising Your California Privacy Rights

To request access to or deletion of your personal information, or to exercise any other data rights under California law, please contact us by emailing us at support@zeestr.com.

Response Timing and Format

We aim to respond to a request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Policy. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website and Email Analytics

We may also partner with selected third-party vendors, such as Adobe Analytics, Clicktale, Clicky, Cloudflare, Crazy Egg, Flurry Analytics, Google Analytics, Heap Analytics, Inspectlet, Kissmetrics, Mixpanel, Piwik, and others, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Your Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

Options Regarding Your Information

Account Information

You may at any time review, change or delete the information in your account or terminate your account by:

• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Use and Transfer of Your Information Out of the EEA

The General Data Protection Regulation (GDPR) requires certain safeguards when transferring personal data from outside the European Economic Area (EEA) and the United Kingdom (UK) to “third countries,” which are all countries outside these protected areas, including the United States. The Site is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this Website, participating in any of its services and/or providing your information, you consent to this transfer.

The United States does not have the same data protection laws as the EEA and the United Kingdom. While the European Commission has not given a formal decision that the United States provides an adequate level of data protection similar to those which apply in the EEA and the UK, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

If you would like further information, see Contact Us below. We will not otherwise transfer your personal data outside of the EEA or the UK, or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@zeestr.com.

Copyright© 2024 Zeestr